Īre you a member of the press who would like to ask us a question about Thunderbird? You can reach our team at. NEITHER WAS DONE After all this I purchased AVAST Premier for my computer- It was supposed to be 19.99- I WAS CHARGED 29.99. If you select the Security checkmark before you submit, then only members of our security team will have access to your report.Īre you interested in partnering with the Thunderbird project? Do you provide services that could improve the experience of using Thunderbird? Do you deploy Thunderbird at scale and want to provide a better experience for your users? Please send us your proposal at. When I first reported this problem, the Customer Service person stated that they would send me an EMail within 1 hour and call me back within within one hour. To report a security issue related to Thunderbird, describe the issue in a new Thunderbird bug report on Bugzilla. Matrix support in Thunderbird Chat is coming soon! You can log onto Matrix by following instructions on the wiki.
You can chat with other users and members of the Thunderbird team on the #thunderbird channel on Mozilla’s Matrix chat server. I also know that customer service is not easy but it is also vital, especially today, to attempt to do it right.
I am coming at this with over 20 years of customer service from driving cab to retail management, to tech support. Email Address Please enter an email address that you can access. Representatives are available to answer your questions Monday through Friday, from 10AM to 7PM Eastern Time. This is not against their products that I find work if somewhat annoying. Please use this form to contact NetZero support. Questions of a technical nature: This is the straight URL to file a support issue. Remember to be courteous, as most of the people providing support on this site are volunteers and fellow Thunderbird users like you! The target was Avast, an antivirus company. In order to contact Avast customer care for technical or sales concerns, you must first visit the help website and submit a query to the company. You can ask a question on the support website. There you can search for articles, ask questions, and read tutorials. The best place to start looking for answers if you have questions about Thunderbird is the Mozilla Support website, specifically the Thunderbird page.
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